If you are not 100% satisfied with your purchase, you can return the product and get a refund.You can return a product for up to 30 days from the date you purchased it in a new, unaltered and unchanged state.Any product you return must be in the same condition you received and in the original packaging. Keep the receipt.Please include a note with your name, order number and say you want a refund.You will be refunded within 10 busy days since the goods are returned. Refunds will only include product prices and can only be made for the original form of payment.
When your returned item is received and checked, we will send you an email to inform you that we have received your returned item. We will also notify you of your approval or rejection of your refund. If you are approved, your refund will be processed and credit will automatically be applied to your original credit card or payment method, for a certain number of days.
Late or missing refunds
If you have not received your refund, first check your bank account again. Then contact your credit card company, it may take some time before your refund is posted officially. Next contact your bank. There is usually some processing time before the refund is posted. If you have done all of this and you have not yet received a refund, please contact us at the address of [email protected]
Only items with normal prices can be refunded, unfortunately items sold cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at the sale of [email protected]and send your item to the designated agent of besteestores at the following address: Return DepartmentIf the item is not marked as a gift when you buy it or the gift giver gave it to you later, we will return the money to the gift giver and he will find out about your return.
To return your product, you should send your product to besteestores designated dealer: Return departmentYou will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, return shipping costs will be deducted from your refund.Depending on where you live, the time it takes for your exchanged product to reach you may vary.If you are shipping an item over 75 dollars, you should consider using shipping services that can track or purchase shipping insurance. We do not guarantee that we will receive your returned item.